Mr Fortune Casino Privacy Policy
This Privacy Policy explains how Mr Fortune collects, uses, stores, and protects your personal information when you use our online casino services. We take privacy seriously and aim to be clear about what data we process, why we need it, and how you can manage your information.
Types of data we collect
Personal data
When you create an account or contact support we collect personal details such as your name, date of birth, email address, postal address, and telephone number. We also collect identity documents for verification when required, and payment information needed to process deposits and withdrawals.
Technical data
We record technical information related to your device and connection, including IP address, browser type, operating system, device identifiers, and log data about your activity on the site. This helps us operate the service, prevent fraud, and improve performance.
Transactional and activity data
Transactional data includes deposit and withdrawal history, bet and play activity, bonus use, and account balance details. We also keep records of communications with our support team and any account security events.
How we use your information
We use your data to provide and improve our services, process payments, verify identities for security and compliance, detect and prevent fraud, handle disputes, and respond to support requests. We may also use aggregated, non-identifiable data for analytics and product improvements.
Data protection practices
We store your information securely and use technical and organisational measures to protect it. Access to personal data is limited to authorised staff and service providers who need the information to perform their duties. We review our security practices regularly to maintain appropriate safeguards.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, enable functionality, analyse site usage, and deliver relevant content. You can manage cookie settings in your browser, but disabling certain cookies may affect site functionality.
Information sharing and third parties
We may share your information with payment processors, identity verification services, fraud prevention partners, and other service providers that help us operate the site. We only share the data necessary for those services and require partners to protect information in line with our standards. We will not sell your personal data.
User rights
You have the right to access, correct, and request deletion of your personal data where applicable. You can also object to certain processing activities and request restrictions on how we use your data. To exercise these rights please contact our support team through your account area.
Access, correction and deletion
If you need to update your details, you can do so in your account settings or by contacting support. We will respond to valid requests to access, correct, or delete personal information in accordance with applicable practices. Some data may be retained where necessary for legal, regulatory, or security reasons.
Privacy policy updates
We may update this policy to reflect changes in our practices or legal requirements. When we make material changes we will post a revised version and notify users as appropriate. Continued use of our services after updates indicates acceptance of the revised policy.